Customizable Call Center Solutions for Your Unique Brand and Customer Needs

Watch a demo and learn how Authority Software, a leader in call center solutions, can help you improve customer satisfaction and increase your bottom line with easy to install, scalable solutions. A call center is often the heart of a company, make sure yours is running as efficiently and effectively as possible.

benefits

Your call center agents will be able to accomplish more

Meet and exceed security and privacy standards

Improve call center processes and quality standards

The Choice is Yours!

We offer Authority Center, a bundled package of all our solutions, or each of our individual solutions

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AUTHORITY CENTER

Our three core products, bundled in one for
your convenience

SCRIPT DESIGNER

Rapid application development with a drag and drop interface to create scripts, forms, and workflows with ease

PCI AUDIO REDACTOR

Patented redacting capabilities; record, access and protect audio and video; search easily and quickly by customer data fields

QUALITY MANAGER

Integrated quality assurance forms; management access to metrics; audio/video recording tracks actions and results

Trusted by Industry Leaders